Consultation display

Public Services Ombudsman (Wales) Bill

Response to the consultation

Evidence submitted in response to this Consultation

Purpose of the consultation

The Equality, Local Government and Communities Committee undertook an inquiry into the general principles of the Public Services Ombudsman (Wales) Bill. Further details about the Bill and the accompanying Explanatory Memorandum can be found on the Bill page.

Terms of reference

The Committee’s terms of reference for its inquiry were:

To consider —

  • the general principles of the Public Services Ombudsman (Wales) Bill and the need for legislation to deliver the stated policy intention,
  • the provisions of the Bill which set out the new powers for the Ombudsman to:
    • accept oral complaints;
    • undertake own initiative investigations;
    • investigate private medical treatment including nursing care in a public/private health pathway;
    • undertake a role in relation to complaints handling standards and procedures.
  • any potential barriers to the implementation of the Bill’s provisions and whether the Bill takes account of them,
  • the appropriateness of the powers in the Bill for Welsh Ministers to make subordinate legislation (as set out in Chapter 6 of Part 1 of the Explanatory Memorandum).
  • whether there are any unintended consequences arising from the Bill, and,
  • the financial implications of the Bill (as set out in Part 2 of the Explanatory Memorandum).

Providing Written Evidence

The Senedd has two official languages, Welsh and English.

In line with the Senedd’s Official Languages Scheme, the Committee requests that documents or written responses to consultations intended for publication or use in Senedd proceedings are submitted bilingually. When documents or written responses are not submitted bilingually, we will publish in the language submitted, stating that it has been received in that language only.

We expect other organisations to implement their own standards or schemes and to comply with their statutory obligation.

Please see guidance for those providing evidence for committees.

Disclosure of information

Please ensure that you have considered the Senedd’s policy on disclosure of information before submitting information to the Committee.

Supporting documents

Contact details

Should you wish to speak to someone regarding this consultation, please use the below contact details:

Equality, Local Government and Communities Committee
Welsh Parliament
Cardiff Bay
Cardiff
CF99 1SN

Email: Contact@senedd.wales
Telephone: 0300 200 6565