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Meetings

Public Services Ombudsman (Wales) Bill

This page gives details of any meetings held which will, or did, discuss the matter, and includes links to the relevant Papers, Agendas and Minutes.

Note: Meeting Agenda can change at short notice. Particularly where future meeting dates are indicated more than a week in advance. Please check before planning to attend a Committee Meeting that the item you are interested in has not been moved.

Meeting: 23/05/2018 - Finance Committee (Item 2)

2 PTN2 - Letter from the Chair of the Equality, Local Government and Communities Committee - Public Services Ombudsman (Wales) Bill - 15 May 2018

Supporting documents:


Meeting: 17/05/2018 - Finance Committee (Item 4)

4 Public Services Ombudsman (Wales) Bill: Proposals for amendments at Stage 2

Paper 1 – Public Services Ombudsman (Wales) Bill: Amendments at Stage 2

Supporting documents:

Minutes:

4.1 The Committee considered proposals for amendments to the Public Services Ombudsman (Wales) Bill.


Meeting: 03/05/2018 - Equality, Local Government and Communities Committee (Item 4)

4 Letter from the Chair of the Finance Committee in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

4.1.a The Committee noted the letter from the Chair of the Finance Committee in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 16/04/2018 - Constitutional and Legislative Affairs Committee (Item 8)

8 Letter from Simon Thomas AM, Member in Charge of the Public Services Ombudsman (Wales) Bill

CLA(5)-11-18 – Paper 20 - Letter from Simon Thomas AM, Member in Charge of the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

The Committee noted the letter form the Member in charge.


Meeting: 21/03/2018 - Plenary (Item 5)

Debate: The General Principles of the Public Services Ombudsman (Wales) Bill

NDM6696 Simon Thomas (Mid and West Wales)

To propose that the National Assembly for Wales in accordance with Standing Order 26.83:

Agrees to the general principles of the Public Services Ombudsman (Wales) Bill.

The Public Services Ombudsman (Wales) Bill and Explanatory Memorandum were laid before the Assembly on 2 October 2017.

Supporting documents

Report of the Equality, Local Government and Communities Committee – 9 March 2018
Response of the Finance Committee – 20 March 2018

Report of the Constitutional and Legislative Affairs Committee – 9 March 2018
Response of the Finance Committee – 20 March 2018

Minutes:

The item started at 15.38

Voting on the motion under this item was deferred until Voting Time.

NDM6696 Simon Thomas (Mid and West Wales)

To propose that the National Assembly for Wales in accordance with Standing Order 26.83:

Agrees to the general principles of the Public Services Ombudsman (Wales) Bill.

The result was as follows:

For

Abstain

Against

Total

47

0

1

48

The motion was agreed.


Meeting: 15/03/2018 - Finance Committee (Item 9)

9 Public Services Ombudsman (Wales) Bill: Consideration of Stage 1 Committee reports

Paper 4 - Public Services Ombudsman (Wales) Bill: Consideration of Stage 1 Committee reports

Supporting documents:

Minutes:

9.1 The Committee considered the Stage 1 reports on the Public Services Ombudsman (Wales) Bill from the Equality, Local Government and Communities Committee and the Constitutional and Legislative Affairs Committee.


Meeting: 07/03/2018 - Equality, Local Government and Communities Committee (Item 1)

Public Services Ombudsman (Wales) Bill: consideration of draft report

Supporting documents:

Minutes:

1.1 The Committee considered and agreed its draft report, subject to minor changes.


Meeting: 05/03/2018 - Constitutional and Legislative Affairs Committee (Item 4)

Public Services Ombudsman (Wales) Bill: Draft Report

CLA(5)-08-18 – Paper 8  - Draft Report

Supporting documents:

Minutes:

The Committee considered the draft report.


Meeting: 01/03/2018 - Equality, Local Government and Communities Committee (Item 6)

Public Services Ombudsman (Wales) Bill: consideration of draft report

Supporting documents:

Minutes:

6.1 The Committee agreed to consider item 6 at its meeting on Wednesday 7 March 2018.


Meeting: 26/02/2018 - Constitutional and Legislative Affairs Committee (Item 8)

Public Services Ombudsman (Wales) Bill: Draft Report

CLA(5)-07-18 – Paper 17 – Draft Report

CLA(5)-07-18 – Paper 18 – Letter from the Cabinet Secretary for Finance, 15 January 2018

CLA(5)-07-18 – Paper 19 – Letter from Simon Thomas AM, 30 January 2018

CLA(5)-07-18 – Paper 20 – Letter from the Cabinet Secretary for Finance,8 February 2018

 

Supporting documents:

Minutes:

The Committee considered the draft report.


Meeting: 14/02/2018 - Finance Committee (Item 2)

2 PTN3 - Letter from the Chair to the Constitutional and Legislative Affairs Committee - Public Services Ombudsman (Wales) Bill - 30 January 2018

Supporting documents:


Meeting: 14/02/2018 - Finance Committee (Item 2)

2 PTN2 - Letter from the Chair to the Equality, Local Government and Communities Committee - Public Services Ombudsman (Wales) Bill - 8 February 2018

Supporting documents:


Meeting: 14/02/2018 - Equality, Local Government and Communities Committee (Item 7)

7 Letter from the Chair of the Finance Committee to the Chair of the Constitutional and Legislative Affairs Committee in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

7.3.a The Committee noted the letter from the Chair of the Finance Committee to the Chair of the Constitutional and Legislative Affairs Committee in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 14/02/2018 - Equality, Local Government and Communities Committee (Item 1)

1 Public Services Ombudsman (Wales) Bill: consideration of draft report

Supporting documents:

Minutes:

1.1 The Committee discussed the draft report.


Meeting: 08/02/2018 - Equality, Local Government and Communities Committee (Item 7)

7 Additional information from the Welsh Local Government Association (WLGA) in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

7.4.a The Committee noted the additional information from the Welsh Local Government Association (WLGA) in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 25/01/2018 - Equality, Local Government and Communities Committee (Item 7)

7 Letter from the Cabinet Secretary for Finance in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

7.2.a The Committee noted the letter from the Cabinet Secretary for Finance in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 25/01/2018 - Equality, Local Government and Communities Committee (Item 7)

7 Letter from Simon Thomas AM in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

7.1.a The Committee noted the letter from Simon Thomas AM in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 25/01/2018 - Equality, Local Government and Communities Committee (Item 7)

7 Additional information from Citizens Advice Bureau in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

7.3.a The Committee noted the additional information from Citizens Advice Bureau in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 25/01/2018 - Equality, Local Government and Communities Committee (Item 6)

6 Public Services Ombudsman (Wales) Bill: evidence session 12 - scrutiny of general principles

Simon Thomas AM, Member in Charge

Gareth Howells, Legal Services, Assembly Commission

Joanne McCarthy, Research Service, Assembly Commission

Supporting documents:

Minutes:

6.1 The Committee received evidence from:

 

·         Simon Thomas AM, Member in Charge

·         Gareth Howells, Legal Services, Assembly Commission

·         Joanne McCarthy, Research Service, Assembly Commission

 

6.2 The Committee agreed to write to the Member in Charge in relation to how the criteria on “Extended investigations” could be clarified.


Meeting: 25/01/2018 - Equality, Local Government and Communities Committee (Item 8)

Public Services Ombudsman (Wales) Bill: consideration of key issues

Supporting documents:

Minutes:

8.1 The Committee discussed the key issues ahead of drafting the report.


Meeting: 25/01/2018 - Equality, Local Government and Communities Committee (Item 5)

5 Public Services Ombudsman (Wales) Bill: evidence session 11 - financial scrutiny

Simon Thomas AM, Member in Charge

Gareth Howells, Legal Services, Assembly Commission

Joanne McCarthy, Research Service, Assembly Commission

Supporting documents:

Minutes:

5.1 The Committee received evidence from:

·         Simon Thomas AM, Member in Charge

·         Gareth Howells, Legal Services, Assembly Commission

·         Joanne McCarthy, Research Service, Assembly Commission

 

5.2 The Member in Charge agreed to provide a note on his views on the Expert Adviser report.


Meeting: 17/01/2018 - Finance Committee (Item 2)

2 Letter to the Chair of the Equality, Local Government and Communities Committee - Public Services Ombudsman (Wales) Bill - 10 January 2018

Supporting documents:


Meeting: 15/01/2018 - Constitutional and Legislative Affairs Committee (Item 7)

Public Services Ombudsman (Wales) Bill: Evidence Session 2

Simon Thomas AM, Chair of the Finance Committee and Member in Charge of the Bill

Gareth Howells, Assembly Commission

Joanne McCarthy, Assembly Commission

 

Minutes:

The Committee received evidence from Simon Thomas AM, Chair of the Finance Committee and Member in Charge of the Bill.


Meeting: 15/01/2018 - Constitutional and Legislative Affairs Committee (Item 6)

6 Public Services Ombudsman (Wales) Bill: Evidence session 1

 

Mark Drakeford AM, Cabinet Secretary for Finance

David Richards, Welsh Government

Nick Howard, Welsh Government

 

CLA(5)-02-18 –Legal Briefing

 

Public Services Ombudsman (Wales) Bill, as introduced (PDF, 337KB)

Explanatory Memorandum (PDF, 995KB)

 

Supporting documents:

Minutes:

The Committee received evidence from Mark Drakeford AM, Cabinet Secretary for Finance.


Meeting: 11/01/2018 - Equality, Local Government and Communities Committee (Item 7)

7 Additional information from Hospice UK in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

7.4.a The Committee noted the additional information from Hospice UK in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 11/01/2018 - Equality, Local Government and Communities Committee (Item 7)

7 Additional information from Healthcare Inspectorate Wales (HIW) in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

7.3.a The Committee noted the additional information from Healthcare Inspectorate Wales (HIW) in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 11/01/2018 - Equality, Local Government and Communities Committee (Item 7)

7 Additional information from the Scottish Public Services Ombudsman in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

7.2.a The Committee noted the additional information from the Scottish Public Services Ombudsman in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 11/01/2018 - Equality, Local Government and Communities Committee (Item 8)

Public Services Ombudsman (Wales) Bill: consideration of evidence received under items 5 and 6

Minutes:

8.1 The Committee discussed the evidence received under items 5 and 6.


Meeting: 11/01/2018 - Equality, Local Government and Communities Committee (Item 7)

7 Additional information from the Northern Ireland Public Services Ombudsman in relation to the Public Services Ombudsman (Wales) Bill

Supporting documents:

Minutes:

7.1.a The Committee noted the additional information from the Northern Ireland Public Services Ombudsman in relation to the Public Services Ombudsman (Wales) Bill.


Meeting: 11/01/2018 - Equality, Local Government and Communities Committee (Item 6)

6 Public Services Ombudsman (Wales) Bill: evidence session 10

Mark Drakeford, Cabinet Secretary for Finance

David Richards, Director of Governance, Welsh Government

Nick Howard, Lawyer, Welsh Government

Supporting documents:

Minutes:

6.1 The Committee received evidence from:

 

·         Mark Drakeford, Cabinet Secretary for Finance

·         David Richards, Director of Governance, Welsh Government

·         Nick Howard, Lawyer, Welsh Government

 

6.2 During the session the Cabinet Secretary agreed to provide:

·         Further information on the his view in relation to Section 40;

·         His view on the technical drafting of provisions in relation to oral complaints.


Meeting: 11/01/2018 - Equality, Local Government and Communities Committee (Item 5)

5 Public Services Ombudsman (Wales) Bill: evidence session 9

Daniel Hurford, Head of Policy, (Improvement and Governance), Welsh Local Government Association

Davina Fiore, Director of Governance and Legal Services, Cardiff Council

Liz Withers, Head of Policy and Campaigns, Wales, Citizens Advice Bureau

Supporting documents:

Minutes:

5.1 The Committee received evidence from:

 

·         Daniel Hurford, Head of Policy, (Improvement and Governance), Welsh Local Government Association (WLGA)

·         Davina Fiore, Director of Governance and Legal Services, Cardiff Council

·         Liz Withers, Head of Policy and Campaigns, Wales, Citizens Advice Bureau

 

5.2        During the session, the WLGA agreed to provide a note on:

·         The provisions in the Bill for own-initiative investigations in relation to the implications of whistleblowing;

·         The telephone service provided by local authorities for oral complaints, and the proportion of oral complaints made to local authorities, if available;

·         Their view on the financial implications of investigations of complaints, in the context of a public/private pathway.

 

5.3 Following the session, the Committee agreed to request a note from Citizens Advice Bureau on the possible inclusion of Tribunals to Schedule 3 of the Bill, and reasons for highlighting this as a potential gap.

 


Meeting: 13/12/2017 - Equality, Local Government and Communities Committee (Item 8)

8 Public Services Ombudsman (Wales) Bill: consideration of evidence received under items 2, 3, and 4

Supporting documents:

Minutes:

8.1 The Committee discussed the evidence received under items 2, 3 and 4.


Meeting: 13/12/2017 - Equality, Local Government and Communities Committee (Item 4)

4 Public Services Ombudsman (Wales) Bill: evidence session 8

Kevin Thomas, Director of Corporate Services, Wales Audit Office

Martin Peters, Head of Law and Ethics, Wales Audit Office

Supporting documents:

Minutes:

4.1 The Committee received evidence from:

·       Kevin Thomas, Director of Corporate Services, Wales Audit Office

·       Martin Peters, Head of Law and Ethics, Wales Audit Office


Meeting: 13/12/2017 - Equality, Local Government and Communities Committee (Item 2)

2 Public Services Ombudsman (Wales) Bill: evidence session 6

Catrin Edwards, Policy and Advocacy Manager, Hospice UK

Jonathan Ellis, Director of Policy and Advocacy, Hospice UK

Supporting documents:

Minutes:

2.1 The Committee received from:

 

·       Catrin Edwards, Policy and Advocacy Manager, Hospice UK

 

2.2 -  During the session Catrin Edwards agreed to provide any information available on the record keeping of hospices in the instance when a patient is transferred to hospital at the end of life.


Meeting: 13/12/2017 - Equality, Local Government and Communities Committee (Item 3)

3 Public Services Ombudsman (Wales) Bill: evidence session 7

Sally Taber, Director, Independent Healthcare Sector Complaints Adjudication Service

Gerry Evans, Deputy Chief Executive, Social Care Wales

David Francis, Assistant Chief Inspector, Care and Social Services Inspectorate Wales

Dr Kate Chamberlain, Chief Executive, Healthcare Inspectorate Wales

Supporting documents:

Minutes:

3.1 The Committee received evidence from:

 

·         Sally Taber, Director, Independent Healthcare Sector Complaints Adjudication Service

·         Gerry Evans, Deputy Chief Executive, Social Care Wales

·         David Francis, Assistant Chief Inspector, Care and Social Services Inspectorate Wales

·         Dr Kate Chamberlain, Chief Executive, Healthcare Inspectorate Wales

 

3.2 During the session the Independent Healthcare Sector Complaints Adjudication Service and Healthcare Inspectorate Wales agreed to provide notes on the detail of the two private patient units in Wales.


Meeting: 07/12/2017 - Equality, Local Government and Communities Committee (Item 4)

4 Public Services Ombudsman (Wales) Bill: evidence session 4

Rosemary Agnew, Scottish Public Services Ombudsman

Marie Anderson, Northern Ireland Public Services Ombudsman

Supporting documents:

Minutes:

4.1 The Committee received evidence from:

 

·         Rosemary Agnew, Scottish Public Services Ombudsman

·         Marie Anderson, Northern Ireland Public Services Ombudsman

 

4.2 During the session the Northern Ireland Public Services Ombudsman agreed to provide:

·         A copy of the published paper on the savings to investigative resources as a result of own initiative investigations;

·         A copy of the report on “Mapping the administrative justice landscape”, published in 2014;

·         The decision making framework for own initiative investigations.

 

4.3 During the session the Scottish Public Services Ombudsman agreed to provide further information on the parliamentary set principles which provide the basis for the complaints handling procedures model.


Meeting: 07/12/2017 - Equality, Local Government and Communities Committee (Item 8)

Public Services Ombudsman (Wales) Bill: consideration of evidence received under items 2, 3, 4 and 5


Meeting: 07/12/2017 - Equality, Local Government and Communities Committee (Item 3)

3 Public Services Ombudsman (Wales) Bill: evidence session 3

Ruth Friel, Head of Patient Experience, Cwm Taf University Health Board

Shan Kennedy, Head of Investigation and Redress, Betsi Cadwaladr University Local Health Board

Denise Williams, Senior External Reporting Manager, Betsi Cadwaladr University Local Health Board

Angela Hughes, Acting Assistant Director of Patient Experience Cardiff and Vale UHB and Chair of the All Wales Listening and Learning from Feedback group

Supporting documents:

Minutes:

3.1 The Committee received evidence from:

 

·         Ruth Friel, Head of Patient Experience, Cwm Taf University Health Board

·         Shan Kennedy, Head of Investigation and Redress, Betsi Cadwaladr University Local Health Board

·         Denise Williams, Senior External Reporting Manager, Betsi Cadwaladr University Local Health Board

·         Angela Hughes, Acting Assistant Director of Patient Experience Cardiff and Vale UHB and Chair of the All Wales Listening and Learning from Feedback group


Meeting: 07/12/2017 - Equality, Local Government and Communities Committee (Item 2)

2 Public Services Ombudsman (Wales) Bill: evidence session 2

Nick Bennett, Public Services Ombudsman for Wales

Katrin Shaw, Director of Policy Legal and Governance

Chris Vinestock, Director of Investigations and Chief Operating Officer

Supporting documents:

Minutes:

2.1 The Committee received evidence from:

 

·         Nick Bennett, Public Services Ombudsman for Wales

·         Katrin Shaw, Director of Policy Legal and Governance

·         Chris Vinestock, Director of Investigations and Chief Operating Officer


Meeting: 07/12/2017 - Equality, Local Government and Communities Committee (Item 5)

5 Public Services Ombudsman (Wales) Bill: evidence session 5

Disa Young, Head of External Affairs, Welsh Independent Healthcare Association

Jacky Jones, Deputy Chair of Welsh Independent Healthcare Association and Executive Director of BMI Werndale

Supporting documents:

Minutes:

5.1 The committee received evidence from:

 

·         Disa Young, Head of External Affairs, Welsh Independent Healthcare Association

·         Jacky Jones, Deputy Chair of Welsh Independent Healthcare Association and Executive Director of BMI Werndale


Meeting: 29/11/2017 - Equality, Local Government and Communities Committee (Item 7)

Public Services Ombudsman (Wales) Bill: consideration of evidence received under item 2

Minutes:

7.1 The Committee discussed the evidence received under item 2 and agreed to write to the Member in charge on matters raised.

 

 


Meeting: 29/11/2017 - Equality, Local Government and Communities Committee (Item 2)

2 Public Services Ombudsman (Wales) Bill: evidence session 1

Simon Thomas AM, Member in Charge

Gareth Howells, Legal Services, Assembly Commission

Joanne McCarthy, Research Service, Assembly Commission

 

Public Services Ombudsman (Wales) Bill, as introduced

Explanatory Memorandum

 

Supporting documents:

Minutes:

2.1 The Committee received evidence from:

·       Simon Thomas AM, Member in Charge

·       Gareth Howells, Legal Services, Assembly Commission

·       Joanne McCarthy, Research Service, Assembly Commission

 

 


Meeting: 25/10/2017 - Finance Committee (Item 7)

7 Public Services Ombudsman (Wales) Bill: Issues raised by the Auditor General for Wales

Paper 4 - Public Services Ombudsman (Wales) Bill: Issues raised by the Auditor General for Wales

 

Supporting documents:

Minutes:

7.1 The Committee agreed to write to the Auditor General for Wales responding to the issues raised.


Meeting: 25/10/2017 - Equality, Local Government and Communities Committee (Item 3)

Public Services Ombudsman (Wales) Bill: Technical briefing

Gareth Howells, Legal Services, Assembly Commission

Joanne McCarthy, Research Service, Assembly Commission

Minutes:

3.1 The Committee received a technical briefing on the Public Services Ombudsman (Wales) Bill from the Assembly Commission.


Meeting: 05/10/2017 - Equality, Local Government and Communities Committee (Item 6)

6 Public Services Ombudsman (Wales) Bill: Consideration of approach to scrutiny (Subject to introduction)

Supporting documents:

Minutes:

6.1 The Committee agreed its terms of reference, and discussed its approach to scrutiny.


Meeting: 04/10/2017 - Plenary (Item 5)

Statement by the Chair of the Finance Committee: Introduction of a Committee proposed Bill – Public Services Ombudsman (Wales) Bill

Minutes:

The item started at 15.24


 

 

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